Privacy Policy

At Verdant Vibes Shop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website gardens-decors.com or make a purchase from us. By using our site, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with a seamless shopping experience and to improve our services. The types of data we collect include:

• Personal Information: When you create an account, place an order, or contact us, we may collect your name, email address, shipping address, billing address, and payment details (e.g., credit card information processed securely via our payment partners).
• Transaction Data: Details about your purchases, including products ordered, payment method, and transaction history.
• Technical Data: Information such as your IP address, browser type, device information, and pages visited on our site, collected through cookies and similar technologies.
• Communication Data: Records of your interactions with us, including emails and customer service inquiries.

2. How We Use Your Information

We use your data for the following purposes:

• To process and fulfill your orders for products like Artificial Christmas Trees, Garden Ornaments, or Bird & Wildlife Food.
• To provide customer support and respond to your inquiries.
• To improve our website, products, and services based on your preferences and browsing behavior.
• To send you marketing communications (if you have opted in) about new products, promotions, or festive offers related to garden decoration and Christmas celebrations.
• To prevent fraud and enhance the security of our website and transactions.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal data to third parties. However, we may share your information with:

• Service Providers: Trusted partners who assist us in payment processing (e.g., Visa, MasterCard, JCB, PayPal), shipping, marketing, and website operations. These providers are contractually obligated to protect your data.
• Legal Compliance: We may disclose data if required by law or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger or acquisition, your data may be transferred to the new entity under the same privacy standards.

We ensure all third parties comply with applicable data protection laws, including the GDPR for customers in the European Union.

4. Data Storage and Security

Your data is stored securely on servers located in the United Kingdom and other regions compliant with international data protection standards. We implement advanced encryption technologies (such as SSL) to protect your personal and payment information during transmission and storage. While we strive to use commercially acceptable means to safeguard your data, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your data, subject to legal constraints.
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us.
• Data Portability: Receive your data in a structured, machine-readable format.

To exercise these rights, please contact us at [email protected]. We will respond within 30 days as required by law.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device that help us remember your preferences and shopping cart items. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.

We also use analytics tools (e.g., Google Analytics) to collect aggregated data about website usage, which helps us improve our site and tailor it to our customers’ interests in garden decor and festive products.

7. International Data Transfers

As we serve customers globally (excluding parts of Asia and remote regions), your data may be transferred to and processed in countries outside your home country. We ensure such transfers comply with data protection laws through safeguards like standard contractual clauses or adequacy decisions.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on our website with the updated date. We encourage you to review it regularly.

9. Contact Us

Thank you for trusting Verdant Vibes Shop with your privacy. We are dedicated to helping you create beautiful outdoor spaces and festive moments with confidence and security.