At Verdant Vibes Shop, we understand that receiving your carefully selected garden decorations, Christmas treasures, and outdoor living essentials in a timely and secure manner is an important part of your experience with us. We are committed to making the delivery process as seamless and transparent as the beautiful environments you aim to create.

Our Shipping Partners & Methods

To ensure your orders reach you reliably, we partner with globally recognised courier services:

  • Standard Shipping (£12.95): For those who wish to receive their items a little sooner, we offer Standard Shipping via DHL or FedEx. This service is perfect when you’re eagerly awaiting those new solar lights to illuminate your garden or those special Christmas tree decorations for an upcoming celebration.
  • Free Shipping: For orders over £50, we are delighted to offer Free Shipping via EMS. This economical option allows you to invest more in transforming your space while we handle the delivery costs.

Delivery Timelines

We know you’re excited to unbox your new pieces. Here’s what you can expect after you place your order:

  • Order Processing: Please allow 1-2 business days for us to carefully prepare your items for their journey. We handle every product with care, ensuring your garden ornaments and festive decor are packaged securely to withstand transit.
  • In-Transit Time:
    • Standard Shipping (DHL/FedEx): Typically 10-15 business days after dispatch.
    • Free Shipping (EMS): Typically 15-25 business days after dispatch.

These timelines are estimates from the point of dispatch and may vary slightly depending on your location and customs processing. Please note that we currently ship worldwide, with the exception of some parts of Asia and a few remote regions.

Please Note: All delivery times are estimates and commence from the date of dispatch, not the date of order. Occasional delays may occur due to factors outside our control, such as public holidays, weather, or customs procedures.

Tracking Your Order

Once your order is on its way, you will receive a confirmation email containing your unique tracking number. This allows you to follow your parcel’s journey right to your doorstep, giving you peace of mind as you anticipate the arrival of your new garden furniture or Christmas display lights.

Our Commitment to You

Our delivery policy is built on the same core values of reliability and inspiration that guide our product selection. We strive for a delivery experience that is effortless and enjoyable, mirroring the enchantment we hope our products bring to your home and garden. Whether you’ve chosen a durable BBQ & outdoor heating set or a delicate canvas & diorama piece, we ensure it is delivered with the same care with which it was curated.

Need Further Assistance?

Your satisfaction is our priority. If you have any questions about delivery, your order, or need support, our dedicated team is here to help.

Please contact us at: [email protected]

Verdant Vibes Shop
40 Station St
Birmingham, GB B3H 8IH